This is the printer only C901 so I don't see all the same options and settings as on the copier version with an ADF. This is in the System Settings Output Printer. When we connect the BK the only option is Finisher Upper Tray. When I only have the SR5000 finisher attached in the output options it shows Finisher Upper Tray and Finisher Shift Tray. I have had this problem with a BK 5010e connected to a Pro 1107ex and the Jam code was 117. Paper stops about half way between the two. ![]() ![]() Contact can cause the upper exit assembly of the finisher to bind with the exit rollers not in contact. Is there any way to check on the C901 is the settings or service menu somewhere that the C901 s even recognizing and connecting to the BK5010e?Īre you getting a Jam code? With the BK 5010 connected to the finisher, lift the top of the BK 5010 and check the position of the upper entrance with respect to the mount screws and ends of the static on the upper exit assembly of the finisher. ![]() But when making a copy it doesn't seem to do anything. They do when I do the self test on the booklet maker in the service menu on there by itself. Also the rollers in the booklet maker are never even spinning. The paper does stop half way between the 2 touching the rollers of the Booklet maker, but the exit assembly of the finisher isn't touching the roller on the booklet maker, and I am not getting any jam or error codes on the main machine or on the bk5010e.
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